Terms & Conditions
Altitude membership: Terms and Conditions
One Altitude Welcome Pack per person will be distributed upon completion of the membership form. This is available to individuals aged 13 to 18 in full time education. If you are between the age of 13 and 14, you must get your parent or guardian's permission to register your details by completing the parental consent form on the site and we will contact you on when your application has been granted to join Altitude. If you are under the age of 13, you can still enter you details on the site and Altitude will contact you on or around your 13th birthday with confirmation that you are now eligible to join.
Candidates can apply to join the RAF if they are aged 15 years 9 months and 1 day.
When you first join Altitude you will receive an email confirming your membership details. This will be the only email you receive, unless you opt in to receiving emails from us during registration. If you don’t opt in now, you can always change your mind and opt in at a later date to receive emails and other communications from us by going into change preferences once logged in on the site.
You will only be contacted by mail, SMS or telephone if you opt in to these communications on your profile. You can update your profile at any time if you no longer or want to start receiving Altitude communications.
Altitude reserves the right to contact you despite your opt in status if there are changes which will affect your membership or if you have entered a competition and need to be notified of a prize.
Your personal details
The personal information (such as name and address) that you submit to this website will only be used for the purposes outlined at the time of collection or registration, and we will not pass this information to any third party. This complies with the Data Protection Act 1998.
If you are between the age of 13 and 14, you must get your parent or guardian's permission to register your details by completing the parental consent form on the site and we will contact you on when your application has been granted to join Altitude.
If you check the box agreeing to us sending you related RAF information and RAF events details, we will use your personal details for this purpose alone and will not pass those details to any third party.
If you want to change the details you have given us on the registration form you can update your profile online.
Any transfer of your data between mailing houses is transferred using PGP encryption or a secure courier. Your data however will not be transferred abroad.
Altitude recommends that children between the ages of 13 and 16 should not send any information about themselves over the Internet without asking their parents or legal guardians for permission beforehand.
Altitude may post customer testimonials on the website which may contain personally information such as your name. Altitude obtains your prior consent to post your name along with your testimonial.
If you decide to leave Altitude your data will be removed from our database within 30 days. If you think that the data we hold on you is inaccurate or out of date, please contact us by telephone, 0845 606 8068, or email us feedback@rafAltitude.org.uk, with the details. If the matter is not resolved informally, you can make a subject access request. This is a formal procedure where Altitude will provide details of all the information we hold on you. There is a fee of £10. To make a subject access request please write to us at Altitude, 103 Temple Street, Bristol, BS1 6EN with a cheque for £10 and we will respond in full within 40 days with all the data we have. If there are any inaccuracies in the data you can ask us to correct it.
August Competition
1. The draw is open to Altitude members in the UK, Channel Islands and Isle of Man other than employees of The RAF, their agencies or their families.
2. There are is 1 first prize consisting of a Wii Fit kit, complete with console, Wii Fit exercise game and the Exspect 15-in-1 accessory pack.
3. There are two runners up prizes consisting of: Apple iPod Nano each
4. Only one entry per household.
5. Altitude reserves the right to substitute a prize of equal or greater value if this is necessary for reasons beyond its control.
6. Members can only enter the competition once.
7. No purchase necessary.
8. The answer to the question must be emailed to feedback@rafAltitude.org.uk by midnight on the 30th August 2011.
9. The winners will be notified by phone on the 1st September 2011.
10. The winners for both the main prize and the runners up will be selected at random by a computer from all the correct entries received before midnight on the 1st September 2011. The first entrant drawn, with the correct answer will be awarded the first prize. And the next two correct entrants will be awarded the runners up prizes.
11. Any entrants received after midnight on the 30th August 2011 will not be deemed valid.
12. Altitude reserves the right to re-draw the prizes if the winner cannot be contacted by midnight on the 1st September 2011.
13. The promoter reserves the right to contact the winner by telephone no matter what their opt in status to ensure the prize is sent to the correct individual.
14. A list of prize winners may be obtained by written request by sending an SAE to Altitude, The Quorum, Bond Street, Bristol, BS1 3AE on or after 1st September 2011.
15. The independent adjudicator reserves the right to disqualify any member based on any entries which are deemed to be fraudulent data.
16. The prize is non-refundable and non-transferable.
17. No cash alternative will be offered for the prizes.
18. No responsibility is accepted for ineligible or fraudulent entries.
19. The winner may be required to participate in publicity events after the draw and by entering the promotion acknowledge their consent to take part in publicity and for their name/photo to be published.
20. Altitude is not responsible and accepts no liability for the management, actions, performance and conduct of the business and/or its employees/agents. Altitude accepts no responsibility for any loss, damage, injury or disappointment suffered by any entrant or the winner resulting from the use of the prize. Nothing shall exclude Altitude’s liability for death or personal injury resulting from its negligence.
21. By entering this promotion, participants agree to be bound by these terms and that the decision of Altitude is final and binding in all matters relating to this promotion.
22. Altitude reserves the right to alter, amend or withdraw this competition without prior notice in the event that unforeseen circumstances make this unavoidable.
23. The Promoter is The Royal Air Force, The Quorum, Bond Street, Bristol, BS1 3AE.
Send to a friend
If you decide to send an article to a friend or invite a friend to join Altitude, Altitude will ask for your friends’ email and name. Altitude will send a one-time email and will not keep that person’s data or use it for any other purpose. We will advise your friend where we acquired their email address.
Trademark
Altitude and Altitude logos are registered trademarks under No. 2445797 as of the date 06 February 2007.
Tracking the effectiveness of the site
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We use the services of Nedstat to give us information about how visitors in general use our website and we use this information to help us improve the website. We will not use the IP address or cookies to identify you personally.
It is possible to configure your browser to refuse cookies or to be informed when a cookie is being sent. Refer to the manual of your web browser if you want to find out how to do this.
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Disclaimer
The information on this website is published for guidance only. Although it is updated as soon as possible after changes are decided, no guarantee can be given regarding accuracy of information on the site. If you wish to check details of particular importance or interest to you, please contact any Armed Forces Careers Office or call 0845 606 8068.
