Amey is currently experiencing IT issues meaning the call centre cannot be accessed online and SFA occupants cannot email Amey [email protected] to report a repair. Due to these IT issues, the Amey Customer Service Centre currently has a reduced telephone network capacity, At busy times, this may impact your ability to speak to an advisor in a timely way. Amey can still be contacted via Twitter.
We do understand how inconvenient this issue is for Serving personnel and their families, especially during this time and urgent works are being undertaken to resolve this issue. To ensure telephone lines can be accessed by those most in need we urge you to please only contact the Amey Customer Service Centre if your query is urgent. The following tables shows what services are affected as at 1500 hours 21 Dec 20:
