Despite the small team's dedication, processing two to three hundred parcels daily was a daunting task, involving manual entry of specific details, long tracking numbers, and student information, all meticulously stored for distribution before 1000 students’ storm in eagerly awaiting collection of their online purchases that arrive five days a week without fail.
Promotional deals such as 'Black Friday sales' only exacerbated the workload and let’s not mention what the run up to Christmas looked like. However, on March 5th, everything changed with the introduction of 'DeliveryPod', an electronic tracking solution, created by Channel and Mobile Solutions Ltd.
Now, with a simple barcode scan of each parcel upon arrival and collection, the team has transitioned from hours of paperwork to mere minutes. The system not only boosts efficiency but also alleviates the stress during peak periods. With ASTRA's funding and a lot of perseverance the project was brought to fruition after two years of trying. The team's elation is evident as they revel in the efficiency of the new system, providing students with instant access to their parcels.
“ The introduction of the new postal system is a game-changer for the team at RAF Cosford's Post Room. Gone are the days of overwhelming tasks and hours of paperwork. With DeliveryPod in place, the team can now process parcels with ease.”
Ailidh Leather, Admin Services Manager
This achievement marks a significant victory, making RAF Cosford the first within the MOD to embrace such innovative technology.
RAF Cosford Station Commander, Wing Commander Penny Brady officially opened the new tracking system on 16th April 2024.
